The Reluctant Team Member
Rhonda Jenkins had worked in the credit collection department of Bass Medical Supply Corporation for over 15 years. The announcement that credit was converting to a team=based structure came as a shock, especially amid rumors that the company would begin another round of layoffs in the fourth quarter. Rhonda liked credit and was afraid that the teams meant reduction in credit staff, especially if what she had heard about teams increasing productivity with fewer employees was true. The decision to apply for a transfer to customer support difficult. She hated leaving her friends but didn’t trust this whole team thing. After all, she had a family to support.
After only two months in customer support, Rhonda knew she had made the right move. Three people had been terminated in credit with no plans to replace them. Rhonda was confused and upset when she learned a team based structure was coming to customer support, based on team success in credit. Rhonda didn’t think it was a success when people lost their jobs.
Rhonda was assigned to a team of four customer support representatives. The other three were enthusiastic about the change and eager for training to develop new skills. During training each team was asked to set initial behavior expectations for the team and begin to talk about productivity goals. Rhonda explained her concerns to her new team members. The other three told her that she was making too much out of the issues and should just get on board. Rhonda ended up confronting the trainer and the entire class with her fears The trainer was supportive and urged Rhonda to give the team a chance. Rhonda told her team members that she just could not support the effort. She would not be disruptive, but she would not participate in any more than was absolutely required to stay employed.

Questions (provide @ 1 paragraph (5-7 sentences,for each). Be sure to link this to the reading/lesson.:
1. How would you advise Rhonda? 

2. How would you advise her team mates? 

3. Describe the communication, change, and conflict issues in this case. 

From: Shockley-Zalabak, P.S. (2015). Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. New York NY: Pearson.

 

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short writing about something have changed your life  

 

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1. Select One Topic From the Following:

   1.North and South Korea Unification:Issues and Probability

   2.Geopolitical Significance of Guam and US Pivot To Asia:New Cold War?

   3.The Geopolitical Elements of PRC Foreign Policy:Confrontation or Expansionism

   4.Analyze Sino-Indian Geopolitical Tensions:Himalayan Territorial Claims and South Asian Insurgent Movements.Include brief analysis of 1962 Sino-Indian War.Alternatively you may focus entirely on a South Asian Insurgent movement(there are many).

   5.Kashmir/Jammu

   6.Women and society

   2 pages plus references and map. Be prepared to discuss your findings in class.

   So in total 4 pages, 10 references and maps of the first topic which is the north and South Korea 

 

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Engineering Risk Management

1.  The Cardinal Company is interested in the development and manufacturing of handheld VHF Radios.  In order to obtain the engineering and production capacity to enter this market the company will either have to build a new facility or expand and upgrade its current facilities.  The development team has narrowed the alternatives to two approaches to obtain the required capacity: (1) a new facility, at a cost of $15 Million, or (2) expansion/upgrade of current facilities, at a cost of $8 Million.  Both approaches would require the same amount of time for implementation.

A rigorous study conducted by a team of economic and financial experts indicates that over the required payback period, demand for the product will either be high or moderate.  Since high demand is considered to be somewhat less likely than moderate demand, the probability of high demand has been estimated at 0.35.  If demand is high, a new facility would result in an additional $25 Million in revenue, but expansion/upgrade only an additional $15 Million, due to lower maximum production capability.  On the other hand if demand is moderate, the comparable figures would be $15 Million for a new facility and $10.0 Million for expansion/upgrade. (All costs and profit values are figured on a present value, using an appropriate rate of return)

If Cardinal wishes to maximize its expected monetary value, should it obtain a new facility or expand? Provide a decision tree or some other means of representing your calculation. What other factors might play into Cardinal’s decision whether to modernize or expand? 

2.  Discuss the principle of risk response planning and monitoring and controlling risks. Include a discussion of the four different methods of dealing with a given risk. 

3.  Briefly Discuss 5 common Operational Risk factors?  For extra credit, discuss 10 OR factors.

 

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