Coordinating activities and building relationships with suppliers and transportation providers can be a challenge when resources are working under extreme circumstances. Begin by reading this article
Stevens, L., Kapner, S., & Banjo, S. (2014, Oct 02). UPS, FedEx want retailers to get real on holiday shipping; stores resist efforts to rein in 11th-hour delivery guarantees, even after last year’s snafus. Wall Street Journal (Online).
Include in your initial post a discussion on the following points:
FedEx approach to control the volatility of the supply chain realistic? Does this provide value for the customer? Explain your answers.
When selecting a delivery service for your online business, identify 4-5 criteria you would use and describe the relative importance of each of these criteria.