RCA-or-Cause-Effect-Week-8-Assignment-help

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LA 4-1:  If cross-functional problems occurs in a vital, value-added process, which approach might work best to get to the cause(s): RCA or Cause & Effect?  Be sure to explain your reasoning.

LA 4-2:  For the process you have in mind for your Week 8 Assignment, explain at least 3 potential causes of waste – also known as non-value-added activity (NVA).

FYI: Lean thinkers believe that CNVAs (Customer NVAs) are activities for which a customer would not pay if it were on the invoice, for example: overhead costs, copies of orders, internal approvals.  Some refer to these as BVAs (business value-added) – that is, they are CNVAs, but are essential to the business.  That said, wasted time, uncorrected errors, or excess inventory are genuine NVAs in Lean World.

 
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