IDENTIFY THE PRESENTING ISSUES INCLUDING BOTH RISK AND PROTECTIVE FACTORS.To consider and reflect on your professional awareness and skills gained during your studies for the Diploma of Community Services Work

IDENTIFY THE PRESENTING ISSUES INCLUDING BOTH RISK AND PROTECTIVE FACTORS.To consider and reflect on your professional awareness and skills gained during your studies for the Diploma of Community Services Work

Instruction:
To consider and reflect on your professional awareness and skills gained during your studies for the Diploma of Community Services Work

Unit Code/ Name CHCCM503C Develop, facilitate and monitor all aspects of case management
CHCCW503A Work intensively with clients
Program Code / Name CHC50612 Diploma of Community Services Work
Teacher/Assessor Name Sue Trembath
Assessment No AS2
Assessment Title Simulated Scenario – Questions and Case Management Plan
Due Date 27 October 2015
Assessment Purpose

The purpose of this assessment is to give you practical experience in completing a case management plan, using the supplied template. It will also help you to identify needs, and write appropriate goals and strategies. The short answer questions are designed to expand you understanding of the processes involved in conducting case management with clients.

Assessment Details

Following an initial meeting with your client “Patricia” you have gained the information outlined in the case study below. Read the case study and then answer the questions below and complete a case plan utilising the template provided.
Patricia is a single female who is 45 years of age, living alone in a one-bedroom unit. She has been a librarian for 20 years but has recently been retrenched. She is concerned that she will no longer be able to afford the unit and may need to find emergency accommodation.
She presents as highly anxious and indicates that she has trouble making friends or forming relationships. She indicates on the first visit that she was severely abused during her adolescent years. Her mother was transient and became involved with numerous partners, some of whom physically and sexually abused her. Her family was very poor and two of her sisters were removed from the family and placed in foster care and consequently estranged from them.
Patricia indicates that she wants to find another job but because of her limited social skills, she is too nervous to complete applications and attend interviews. Patricia had a friend that she had connected with on Facebook. He was from an African country and she had planned to meet him when he visited Australia. Eventually, he indicated that his family had become ill and he asked Patricia for funds for medical expenses and to be able to visit her. She provided him with $3000 to pay for outstanding bills for his family and to pay for his trip to Australia. Once the money was transferred she did not hear from him again.
Since being retrenched, Patricia has found it more and more difficult to leave the unit. She finds she is suffering from insomnia and sleeping late. When she leaves the unit, she becomes tense and has developed physical symptoms of anxiety. Trips away from the unit have become less frequent and shorter. Approximately one year ago, Patricia went to see her local GP about her anxiety and he prescribed her anti-anxiety medication. Although the medication appeared to help at first she feels it no longer has the desired effect and consequently is dependent on the pills in order “to function normally”.
Patricia was very successful academically at school but is not particularly adept at outdoor activities and sports. She still corresponds with a very close school friend who now lives in Sydney. Two months ago she had lunch with her mother for the first time in a year and they were able to reflect on some of the problems that had been encountered during Patricia’s adolescence.

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