FOR BARBARA MAKAYLA

The Department of Health and Human Services has oversight of several agencies (i.e., FDA, CDC, AHRQ, NIH, CMS) that regulate health care in the United States. Regulation encompasses insurance plans, cost, research, safety, all in the name of delivering quality care in a cost effective manner. These agencies are responsible for monitoring compliance and enforcing legislative mandates. However, the debate continues on government regulation and its effect on ensuring quality care. After completing this week’s reading, review the following articles listed below, which were published 11 years apart. Analyze the cost-quality paradigm noted in the articles. Considering the many governmental mandates and regulations to reduce costs and ensure the delivery of quality care that have been implemented over the years, discuss your opinion regarding why costs have continued to rise without improving quality. List two examples that illustrate your point.

• DHHS Article related to Cost and Quality (2002)
• Institute of Medicine article (2013)

Your initial post should be 250-300 words and utilize at least one scholarly source from the Ashford University Library that supports your point. Cite all sources in APA format as outlined in the Ashford Writing Center.

Please read the following scenario.   Then post a response to the task described below.

Green Wave Landscape Management

You are the operations manager for Green Wave Landscape Management, a provider of residential and commercial landscape maintenance. You have a substantial number of customers in your metropolitan area. Due to the increase of business in the summer, you must hire additional employees. This year, you hired six new employees.

Henry Stewart is your most valued customer because he is a prominent real estate agent and refers many of his clients to your company. He recently had his home’s trees and shrubs sprayed for insects by your company. 

Yesterday you received the following letter from Mr. Stewart:

August 18, 2016

Dear Green Wave,

I am terminating my service with Green Wave, effective today. I demand immediate restitution for my dead fish. If payment is not forthcoming, I will see you in court.

Sincerely,

Henry Stewart

In addition to the letter, you also discover that Mr. Stewart has posted scathing commentary on your blog. He has posted the same complaint and request for remuneration publicly. Now you have a public relations crisis.

During your investigation, you discover that Tom Harrelson, field manager in charge of assigning workers to the various job sites, sent two new workers to the Stewart residence. The accident at the Stewart residence probably occurred because these new workers were sent alone. Your company policy is to pair new and experienced employees on work assignments.

As the operations manager, you will have to respond to Mr. Stewart.  You will also have to post something to the company website.  You will also have to communicate internally with company employees, such as Tom Harrelson, to determine how the mistake was made.

As you analyze your audience, how do the different audiences mentioned above affect your tone, strategy, etcetera?  

As you answer this question, consider the Eight Essential Components of Communication that your textbook, Business Communications for Success, describes on pages 12-18. 

The fourth component listed is Receiver.  Your message to Mr. Stewart involves Mr. Stewart as the receiver.  Your message to Tom Harrelson involves Tom Harrelson as the receiver.  Your post to the company website involves the public as receivers.  How do the different receivers affect your communication approach?

Please use another component as well among the eight components listed and analyze how it affects your communication strategies as operations manager in this landscaping scenario.

Please write two paragraphs in response to these questions.

For this assignment you are to read four case studies as they appear in your text. The case studies you will be reading are as follows:

• Chapter 1, pg. 36: Are Electronic Medical Records a Cure for Health Care? (50 points)
• Chapter 2, pg. 75: Should Companies Embrace Social Business? (45 points)
• Chapter 3, pg. 99: Technology Helps Starbucks Find New Ways to Compete (35 points)
• Chapter 4, pg. 151: Wasting Time: The New Digital Divide (20 points)

For assistance with your assignment, please use your text, Web resources, and all course materials.

Book  Management Information Systems: Managing the Digital Firm by Laudon, Laudon 13 edition

Hw1.pdf is the problem, wages.csv is the data of the problem 3, due tomorrow, chat me if you absolutely can do it.