Topic: ISO 9000 Series Standards

Report Length: 5 to 6 pages, excluding title page

Content Sections:

All written reports need to be written in MS Word or equivalent. These are the key items and sequence to be used in this report:

Title Page

Introduction/overview

Advantages/Disadvantages

Conclusions

References

Introduction: This is a general intro that describes the “Who”, “What”, “Where”, and “When”, about the report. Essentially, it gives the reader the background information to your topic.

Advantages/Disadvantages: This section allows you explain the advantages and disadvantages of the standards.

Conclusions: This is the section to include what you have learned, and what are your observations from your research on the topic.

References: Because of the technical nature of this report, you will have a variety of reference material/sources that you used to help you through your report. You may choose the style/method of listing them, but please be consistent with your format.

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Formatting:

Title Page: This written report will have a title page. Please refer to the posted “Project Report Title Page” for the format.

Main Text Size: The majority of the text in this assignment needs to be set in 12-point size. Please resist the temptation to mix and match point sizes. If you doubt your applications intentions, just select your text and insure that it is in 12-point size.

Text Spacing: For the body of your written report, set it for double spacing.

Header Text Size: All of the header text in this assignment can be set in 14-point or 16-point size. Please resist the temptation to mix and match point sizes. Pick your text size and use it consistently throughout the assignment. If you doubt your applications intentions, just select your text and insure that it is in its chosen point size.

Page Margins: Set your pages to one-inch margins. One-inch margins mean one (1”) on all sides. The only text that ends up on the outside of the one-inch margin is the page number.

Spelling/Grammar Checking: Remember to do your spelling and grammar checking before turning your assignments in. When doing the spelling/grammar checking keep in mind that some words such as mush and must, woods and words, or here and cow, will not be caught by either check. To correct these problems, you will need to proofread your work.

Page Numbers: Any assignment that has more than one page, needs to have page numbers on it. Please place your page numbers on the bottom of the page. In MS Word, use the footer selection and place the page number in the bottom center or bottom right of the page.

Anonymous

Validity is measuring what is supposed to be measured. Are your method and design sound? There are several ways to do this in one’s personal and professional lives. Evaluate the question on the basis of internal and external validity factors.

Do you evaluate the logical validity of statements in your personal and professional life, in mass media and entertainment, and in your study? Review the steps you take to do this. Please provide examples to support your answer.

You have joined a new hospital and you have been reading some internal documents. You find that the hospital conducted a job satisfaction survey among its staff three years earlier. A market research firm had conducted the survey, analyzed the data, and provided results.

• How will you evaluate this report?
• Suppose you decide to do a follow-up study. How will you design it?
• What are the considerations in data collection?
• Would you rely on self-reported data or seek an objective measure?
• How will you analyze the data?